Services

Corporate Vision

• clarify overall vision, goals and objectives
• facilitate planning sessions and workshops

Business Transformation Program

• Program/ Project Charter
• complex change projects have multiple project tracks to meet the overall vision & objectives
• “Program” refers to the overall planning, top-line management and alignment of multiple project tracks (umbrella view over sub-projects)

Project Tracks

• Work Break-down Structure (WBS)
• phasing, activities/ tasks, dependencies, roles & responsibilities
• Budget and Timeline

Project Teams

• Sponsor, Steering Committee, Core Management Team
• Working Teams – Business, Technical, Vendor

Proven Structured Approach and Methodology

• weave and align interdependent activities

Common Vision

• managing change is about managing people;  including change resistors and change influencers
• communicate and align objectives & expectations across organization

New World Design

• lead / coach / facilitate Project Teams, Management, Steering Committee
• encourage personal growth, new ideas, move out of comfort zone
• team accountability and ownership of tasks and decisions

Transformation

• Communication Plan — Internal marketing
• Transition Plan – people/ role changes;  impact to organization
• Staff Roll-out Training — roles, process workflow, enabling technology

Continuous Improvement

• develop internal company knowledge, skills  & ownership
• mechanisms to allow for periodic reviews and continuous improvement

Current World Review

• current world practices and existing tools/ technology
• identify issues and concerns;  root cause analysis

Desired New World

• common understanding of  business objectives
• understand the impact and/or potential  of new or existing technology
• high level process and data modelling
• develop a streamlined and agreed upon “what” you need to operate your business
• design optimal “how” process workflows and supporting technology

Vendor Selection

• Business Requirements (Request For Information, Request For Proposals)  
• Research (best practices; vendors in marketplace;  site visits)
• Selection Process (response review;  comparison / weighting)

Design of new technology

• Centralized approach
• Ensure cohesiveness between business requirements, desired process workflow, systems and interface design
• Data Requirements (data modelling;  data flow)
• Media Taxonomy  (metadata)
• Multi-Media (media formats;  tiers of storage;  capacity planning) 

Implementation

• User acceptance testing (unit, end to end workflow, application interfaces (API’s), facility stress testing)

Ensure the right tasks are done at the right time to meet the overall program/project goals and timelines!

• Communication Plan
• Team Meetings
• Progress / Status Reports
• Budget Tracking
• Risk Management
• Problem Solving / Escalation

Central point of management

• Complex, multi-vendor,  and multi-system projects require a central point of management to ensure consistent communication and agreement of overall designs

Overall business requirements and design

• More than just task management;  this requires an understanding of the overall business requirements and technical design to ensure a cohesive solution, as well, to easily and quickly identify any impacts caused by changes (design / timelines / people)